Safety Features

We provide a variety of different features to ensure your safety while using our services. Everything is covered by our blanket insurance policy while we’re driving your car.  View below for more information regarding insurance and safety policies.

GPS Tracking
Every trip is recorded in our database from start to finish.
Qualified Drivers
Each CarSwooper has gone through an extreme vetting process to ensure that he/she are qualified to drive for CarSwoop.
Rate My CarSwooper
Each customer is able to rate their driver after each trip to ensure that the CarSwooper provides the best experience for the customer.
Phone Number Masking
We mask all phone numbers to ensure your safety and privacy.
24/7 Assistance
Need help? We've got you covered with our 24/7 on-demand assistance.
Video Swoop
Each Swoop will be videoed from start to finish to ensure that no incidents occur during the trip.

Drivers Go Through Extreme Screening

Our drivers go through extreme screening to ensure they’re qualified to provide you with the best service possible.


Covered On Every Trip

Filing A Claim

–  If a CarSwooper gets involved in an accident during the process of transporting your  car, a claim will immediately be filed.

–  If any incidents occur, our driver will follow our Standard Operating Procedure. All claims will be filed through a Third Party Administration who will handle all claims filed.

What Is Protected

–  CarSwoop has insurance to protect you and your vehicle while the CarSwooper is transporting the vehicle and/or the customer. Our Insurance Policy will cover our customer’s vehicle up to $1,000,000.

–  If any incident occurs that involves one of our customers, our policy will cover all bodily injury up to $2,000,000 in the rare case of an incident.

Other Questions?

Have more question about our insurance or safety policies? Please don’t hesitate to contact us.

Email or click the button below to go to our Help center!